Installation Scheduler

We are ready whenever you are.

🛠️ Examples of Job Site Readiness

✔️ Ready Job Site:

Ready Job Site Email image

❌ Unready Job Sites:

Un-ready Job site

✔️ Your site is ready when:

✔️ Your site is ready when:

✅ Cabinetry is fully installed, level, and fixed
✅ All sinks, cooktops, and appliances are on-site or specs are provided
✅ No other trades (tilers, electricians, painters) are scheduled during our visit
✅ Access is clear, safe, and suitable for heavy lifting and large slabs
✅ Backlight cabinetry base (if applicable) is supplied and ready

❌ Your site is NOT ready if:

🔧 Cabinetry is incomplete or misaligned
❗ Benchtop appliances or sinks are missing
👷‍♂️ Other trades are actively working in stone installation areas
🚧 Access is unsafe, obstructed, or too narrow for materials and equipment
📏 Structural base for backlight is missing or uneven

📌 IMPORTANT INFORMATION – PLEASE READ BEFORE BOOKING

✅ Final Confirmation

• By booking your installation, you confirm all final measurements and project details are correct.
• Production begins immediately after scheduling. Any changes requested afterward may not be possible and will incur additional charges.

📅 Scheduling Rules

• You can book your installation up to 6 months in advance.
• If a date is unavailable, it has already been booked by another client.
• You may reschedule using the same link (subject to availability).
• Bookings made before receiving our official invite will be canceled.

⚠️ No Changes After Booking

• Once booked, your job is locked into production. No edits or adjustments can be made without delay and extra fees.

🚫 Site Not Ready = Fee

• If our team attends and the job site is not ready (e.g., incomplete cabinetry, obstructing trades), a $1,000 + GST re-scheduling fee will apply per visit.

🧱 Ownership & Site Handling

• All stone materials remain the property of Bamby Stone until installation is complete.
• If any pieces are moved, altered, or tampered with by others before or during installation, Bamby Stone reserves the right to stop work immediately and leave the site.
• We do not accept responsibility for any damage, staining, or breakage caused by other trades or site activities.

🪨 Natural Stone – Hairline Cracks

• Due to natural veining, stone may develop minor cracks during handling.
• These are professionally repaired on-site. A piece will only be replaced if deemed unrepairable by our team.

⏰ Full-Day Installation Window

• Installations are booked for a full-day window: 8:00 AM – 5:00 PM.
• Our crew may arrive anytime during this window depending on the day’s schedule.
• Booking does not guarantee a morning appointment.

🔧 Additional Installation Conditions

🧽 Splashbacks & Wall Coverings

All splashbacks, tiling, and wall coverings must be completed after stone installation.
If installed before, Bamby Stone accepts no liability for fitting issues or damage during installation.

🔦 Backlighting Installations

For backlit stone features, the client must provide a flat, level base or cabinetry structure.
Bamby Stone does not construct or supply this base. Improper prep may delay the project and incur additional fees.

🪜 Upper-Level Installation Surcharge

For installations on upper floors, difficult access areas, or sites requiring scaffolding/crane assistance, additional labour fees may apply.
Contact us in advance to avoid delays or unexpected costs.

🧾 Off-Cuts & Surplus Material

Off-cuts and leftover stone pieces remain the property of Bamby Stone unless otherwise agreed upon.
These can be purchased separately upon request.